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Calling on Insurance
Vivos > Patient Portal > Navigating Insurance > Calling on Insurance

 

When you receive a service from an out of network provider or facility, you are responsible for the charges associated with the service, procedure or equipment. If there is in fact insurance coverage or benefits available when payment is due, it will be made to the member or policy holder instead of to the provider because the contract is between you and the insurance company.

While Placing your phone call to your insurance carrier, please take note of the date, time and name of the representative you spoke with and if there is a reference number to track your phone call. You should document that information in the boxes provided below.

 

Date: ___________ Time: _________

Representative Name: _________________ Call Reference #: _________

 

Date: ___________ Time: _________

Representative Name: _________________ Call Reference #: _________

 

Date: ___________ Time: _________

Representative Name: _________________ Call Reference #: _________

 

Let us know if you have any questions, or need any guidance. We will be more than happy to help you understand how your specific plan will work in our office.

Download and Print the Calling on Insurance Document